IMRG Capgemini e-Retail Sales Index records rise in online sales in December

Monday, 25 January 2010 11:10

The sales were the highest during the second week in December, one week later than in 2008. This can be attributed to a combination of November postal strikes, shoppers hunting for bargains and a rise in confidence in delivery services.

James Roper, Chief Executive of IMRG comments: "The latest Index figures prove yet again that online shopping thrives on adversity. The sector managed to deliver strong double-digit growth in 2009 despite the economy being in recession, aggressive high street competition, extreme weather and even postal strikes in the run-up to Christmas.

“2010 looks set to produce another year of strong results for e-retail, with demand expected to remain high as consumers habitually look online for best buys, and a pipeline of significant improvements emerge, including wider product range availability, even better websites and a greater choice of convenient and more reliable delivery options."